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Conditions for reservations and cancellations of trips

  1. Orders and payments:

    1. Payment of a "deposit" of 30% of the total cost of the trip upon confirmation of the reservation.

    2. The remaining 70% will be paid 30 days before the trip.

    3. For bookings less than 30 days before the trip the full cost of the trip must be paid.

    4. Payment will be made by bank transfer, check, cash.

  2. Cancellations and Refunds:

    1. Cancellations received more than 60 days prior to departure will be subject to deposit loss.

    2. Cancellations received 60 days or less before departure will be subject to the following costs:

    3. 60 - 30 days = 40% of the cost of the trip.

    4. 29 - 16 days = 60% of the cost of the trip.

    5. Less than 16 days or no show for the trip = 100% of the cost of the trip.

  3. No refund given for:

    1. No refund is given for lost travel time or replacement of facilities and / or accommodations.

    2. Hiking trails repaired after departure.

    3. Non-appearance / arrival for: Accommodation, tour, watching games or other activities booked and / or shortening the booked itinerary for any reason.

  4. Accommodation: All quoted tour prices include accommodation based on double / double or triple room occupancy. A single room supplement is required for single occupancy.

  5. Fees, Taxes and Entry: Charges for hotel taxes are included, as well as entrance fees to the playground and all wildlife reserves included in the tour. In Africa, tips for guides / drivers and escorts are not included in the excellent price. $ 2 per person per day, including children, is recommended.

  6. Insurance: We strongly recommend protecting yourself with an extreme travel insurance policy to cover luggage loss, health, accidents, medical emergencies and cancellation of an unexpected trip.

  7. Limitations of liability:

  8. Wild Africa at Heart - Safari Tours only act as an agent, contractor and provider providing transportation and / or all related travel services and do not assume any responsibility for injury, personal illness, loss or damage to a person or property in connection with any service arising directly from: Act God, detention, nuisance, delays, expenses resulting from quarantine, strikes, thefts, force majeure, failure of any means of transportation to arrive or leave as planned, civil disturbances, terrorism, restrictions or government regulations, and non-compliance or changes in hotel services beyond its control .

  9. Wild Africa at heart - Safari Tours and / or its local operators reserve the right to make reasonable changes to the itinerary when they are considered recommended for the comfort and safety of passengers, including but not limited to: changing hotels, changing the itinerary, and changing the order and scheduling of the trip as needed .

  10. Wild Africa at heart - Safari Tours and its local operators, tours and / or service providers and other cooperation agencies reserve the right to refuse people from the safari non-refundable, who act in a way that is unsafe for themselves, or inconsiderate or unsafe for other travelers and / or ignores requests. Their instructors operate in a safe and responsible manner. Upon payment of the deposit the depositor agrees to be bound by the terms and conditions described above. Wild Africa at Heart - Safari Tours hereby informs all travelers that any matter and cases relating to any tour are subject to the laws of the country in which it takes place and not even another country. Risks:

  11. Wild Africa at Heart - Safari tours draw your attention to the fact that there are certain inherent dangers involved in adventure travel. By booking a safari trip with us symbolizes your consent to travel at your own risk. However it is advisable to take health and travel insurance and separate luggage loss before setting out on a trip.

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